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Quick Guide

August 2018

This is the latest version of the new Newcastle Safeguarding Children Board Procedures Manual.

Before proceeding to the body of the manual, please read this 'Quick Guide'.


  1. Display and Browser Options
  2. About this Manual
  3. Amendments
  4. Timescales and Project Plans
  5. Keywords and Search
  6. Printing and Retaining Copies
  7. Compliance
  8. Copyright
  9. Register for Updates

1. Display and Browser Options

In order to make this manual as accessible as possible, you can change the size of the text/layout - please use these accessibility buttons


which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.

If you have a colleague who may benefit from this facility, please bring it to their attention.

2. About this Manual

Newcastle Safeguarding Children Board (NSCB) and tri.x work together to produce and maintain this Procedures manual.

Sue Kirkley, NSCB Board Manager, is the lead for Newcastle. If you have any comments or suggestions about this manual, please email her at

2.1 What is Included

The manual is designed to contain all your policies, procedures and guidance:

  • Policies: Our intention is for this section to be a 'one stop shop' for all the Policies, Values and Principles. It is intended to summarise the key policies, values and principles for Newcastle Safeguarding Children Board (NSCB). All procedures in this manual should be read in the context of this chapter;
  • Procedures and Guidance: In an attempt to keep procedures succinct, procedures and more detailed guidance are separated, with links provided as appropriate;
    • 'Procedures' summarise how managers and staff must act in given circumstances;
    • 'Guidance' provides direction or advice to assist with making a decision or taking a course of action.

Procedures and guidance are located in individual 'chapters' which are available from a 'traditional' Contents List - available on the menu bar on the left hand side of each screen.

2.2 Using the Contents List

Chapters are categorised or grouped together as follows:

  • Parts: The Manual contains procedures categorised under a number of areas, e.g. 'Children in Specific Circumstances';
  • Chapters: Under each Part, you will find individual Chapters/Procedures e.g. Children Missing from Home or Care.

3. Amendments

Where a chapter is new or updated it is indicated in the Contents List, at the top of the relevant chapter and in the table below.

Click here to view details of updates made to this manual.

4. Timescales and Project Plans

The next update version of this manual will be issued in March 2019. If you have any changes or additions which you wish to be included in the next update please send them by email to by 10 January 2019, to allow time for the update and formatting process.

If you are involved in the developing new chapters or editing existing ones, please make sure that you are familiar with the timetable.

If you would like to use material from one of our other customers please ask Sue to contact us. We will request permission for you to use their information.

5. Keywords and Search

5.1 Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

5.2 Search

We have provided a Search function, available from the relevant button on the left hand menu bar. This will enable you to search for information within chapters. You may have to try different or alternative spellings/terms before you get the result you are looking for.

6. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, copies may be printed for reference only, they may not be retained for more than 3 working days or used for any other purpose (see Section 8, Copyright).

7. Compliance

7.1 Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.

8. Copyright

The content of this manual can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Newcastle Safeguarding Children Board.

9. Register for Updates

You can register with us to receive automatic notifications about manual updates and receive information about the briefings we regularly publish. To register please click on the 'Register for Updates' button on the left of the screen, and send us your details.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.